logo

Growatt FAQ, frequently asked question, inverter error troubleshooting, Workers in high-visibility vests inspecting solar panels at dusk, growatt error 202, growatt error 203

FAQ

Home > Support > Faq

How to set the device parameters

1)Log in the OSS platform->Monitor->Device List->Click the setting button or double click the target device to set

图片1.png

图片2.png


2)Check "I have read and agree to the disclaimer" and click confirm.

 图片3.png

3)Set inverter

图片4.png


How to delete the device

Method 1: Via the Device Details

1)Log in the OSS platform->Monitor->Device List->Double click the target device to enter the details.

2-1.png


2)Select the target device->Confirm delete

2-2.png

2-3.png


Method 2: Via the Plant Details

1)Log in the OSS platform->Monitor->Plant List->Double click the target plant to enter the details.

2-4.png

2)Plant Details->Device List->Select the target device to delete

2-5.png

3) Confirm to delete.

2-6.png


How to edit user information

1)Login the OSS platform->Monitor->End User->Choose the target user to edit

3-1.png3-2.png

How to add the browsing user

1)Login the OSS platform->Monitor->End User->Double click the target user to enter the details

4-1.png

2)User Detail->Existing browsing users->Click to add

4-2.png

How to set the storage inverter

1)Login the OSS platform->Monitor->Plant List->Plant Management->Double click the target plant to enter the details page

5-1.png

2)Plant Details->Device List->Storage inverter->Select the target device to set

5-2.png

How to edit the plant information

1)Login the OSS platform->Monitor->Plant List->Click the target plant to edit or double click to enter the details.

6-1.png

2)Plant details->More plant information->Click to edit

6-2.png6-3.png

How to manage the RF device in the ShineLanBox datalogger

Method1: Setting via the Device List

1)Login the OSS platform->Monitor->Device List-> double click the target device to enter the details.

7-1.png

2)Device Detail->Device information overview->Click the RF pairing or RF equipment

7-2.png

Method2: Setting via Plant List->Plant Management List

1)Login the OSS platform->Monitor->Plant List->Double click the target plant to enter the details.

7-3.png

2)Plant Detail->Device List->Select the target datalogger and click the set button

7-4.png

How to view historical device data

Method 1: Via the Device Details

1)Login the OSS platform->Monitor->Device List->Double click the target device to enter the details.

8-1.png

2)Device Details-> Historical Data

8-2.png

Method 2: Jump to the ShineServer Platform

1)Login the OSS platform->Monitor->Device List->Click to view the device

8-3.png

2) Enter to ShineServer Platform->Dashboard Device List->History Data

8-4.png8-5.png

How to set the plant information via ShinePhone?

Login the ShinePhone APP->Plant Management->Plant List->Plant Detail->Edit Plant/Add Datalogger/View the Plant

9-1.png

Login the ShinePhone APP->Device List->Device Detail->Setting/Edit/Delete/View Device

9-3.png

Login the ShinePhone APP->User Management/ User List->User Detail->Edit/Reset password/View the user

9-5.png



How to set the device parameters

1)Log in the OSS platform->Monitor->Device List->Click the setting button or double click the target device to set

图片1.png

图片2.png


2)Check "I have read and agree to the disclaimer" and click confirm.

 图片3.png

3)Set inverter

图片4.png


How to delete the device

Method 1: Via the Device Details

1)Log in the OSS platform->Monitor->Device List->Double click the target device to enter the details.

2-1.png


2)Select the target device->Confirm delete

2-2.png

2-3.png


Method 2: Via the Plant Details

1)Log in the OSS platform->Monitor->Plant List->Double click the target plant to enter the details.

2-4.png

2)Plant Details->Device List->Select the target device to delete

2-5.png

3) Confirm to delete.

2-6.png


How to edit user information

1)Login the OSS platform->Monitor->End User->Choose the target user to edit

3-1.png3-2.png

How to add the browsing user

1)Login the OSS platform->Monitor->End User->Double click the target user to enter the details

4-1.png

2)User Detail->Existing browsing users->Click to add

4-2.png

How to set the storage inverter

1)Login the OSS platform->Monitor->Plant List->Plant Management->Double click the target plant to enter the details page

5-1.png

2)Plant Details->Device List->Storage inverter->Select the target device to set

5-2.png

How to edit the plant information

1)Login the OSS platform->Monitor->Plant List->Click the target plant to edit or double click to enter the details.

6-1.png

2)Plant details->More plant information->Click to edit

6-2.png6-3.png

How to manage the RF device in the ShineLanBox datalogger

Method1: Setting via the Device List

1)Login the OSS platform->Monitor->Device List-> double click the target device to enter the details.

7-1.png

2)Device Detail->Device information overview->Click the RF pairing or RF equipment

7-2.png

Method2: Setting via Plant List->Plant Management List

1)Login the OSS platform->Monitor->Plant List->Double click the target plant to enter the details.

7-3.png

2)Plant Detail->Device List->Select the target datalogger and click the set button

7-4.png

How to view historical device data

Method 1: Via the Device Details

1)Login the OSS platform->Monitor->Device List->Double click the target device to enter the details.

8-1.png

2)Device Details-> Historical Data

8-2.png

Method 2: Jump to the ShineServer Platform

1)Login the OSS platform->Monitor->Device List->Click to view the device

8-3.png

2) Enter to ShineServer Platform->Dashboard Device List->History Data

8-4.png8-5.png

How to set the plant information via ShinePhone?

Login the ShinePhone APP->Plant Management->Plant List->Plant Detail->Edit Plant/Add Datalogger/View the Plant

9-1.png

Login the ShinePhone APP->Device List->Device Detail->Setting/Edit/Delete/View Device

9-3.png

Login the ShinePhone APP->User Management/ User List->User Detail->Edit/Reset password/View the user

9-5.png



How to set the device parameters

1)Log in the OSS platform->Monitor->Device List->Click the setting button or double click the target device to set

图片1.png

图片2.png


2)Check "I have read and agree to the disclaimer" and click confirm.

 图片3.png

3)Set inverter

图片4.png


How to delete the device

Method 1: Via the Device Details

1)Log in the OSS platform->Monitor->Device List->Double click the target device to enter the details.

2-1.png


2)Select the target device->Confirm delete

2-2.png

2-3.png


Method 2: Via the Plant Details

1)Log in the OSS platform->Monitor->Plant List->Double click the target plant to enter the details.

2-4.png

2)Plant Details->Device List->Select the target device to delete

2-5.png

3) Confirm to delete.

2-6.png


How to edit user information

1)Login the OSS platform->Monitor->End User->Choose the target user to edit

3-1.png3-2.png

How to add the browsing user

1)Login the OSS platform->Monitor->End User->Double click the target user to enter the details

4-1.png

2)User Detail->Existing browsing users->Click to add

4-2.png

How to set the storage inverter

1)Login the OSS platform->Monitor->Plant List->Plant Management->Double click the target plant to enter the details page

5-1.png

2)Plant Details->Device List->Storage inverter->Select the target device to set

5-2.png

How to edit the plant information

1)Login the OSS platform->Monitor->Plant List->Click the target plant to edit or double click to enter the details.

6-1.png

2)Plant details->More plant information->Click to edit

6-2.png6-3.png

How to manage the RF device in the ShineLanBox datalogger

Method1: Setting via the Device List

1)Login the OSS platform->Monitor->Device List-> double click the target device to enter the details.

7-1.png

2)Device Detail->Device information overview->Click the RF pairing or RF equipment

7-2.png

Method2: Setting via Plant List->Plant Management List

1)Login the OSS platform->Monitor->Plant List->Double click the target plant to enter the details.

7-3.png

2)Plant Detail->Device List->Select the target datalogger and click the set button

7-4.png

How to view historical device data

Method 1: Via the Device Details

1)Login the OSS platform->Monitor->Device List->Double click the target device to enter the details.

8-1.png

2)Device Details-> Historical Data

8-2.png

Method 2: Jump to the ShineServer Platform

1)Login the OSS platform->Monitor->Device List->Click to view the device

8-3.png

2) Enter to ShineServer Platform->Dashboard Device List->History Data

8-4.png8-5.png

How to set the plant information via ShinePhone?

Login the ShinePhone APP->Plant Management->Plant List->Plant Detail->Edit Plant/Add Datalogger/View the Plant

9-1.png

Login the ShinePhone APP->Device List->Device Detail->Setting/Edit/Delete/View Device

9-3.png

Login the ShinePhone APP->User Management/ User List->User Detail->Edit/Reset password/View the user

9-5.png



How to set the device parameters

1)Log in the OSS platform->Monitor->Device List->Click the setting button or double click the target device to set

图片1.png

图片2.png


2)Check "I have read and agree to the disclaimer" and click confirm.

 图片3.png

3)Set inverter

图片4.png


How to delete the device

Method 1: Via the Device Details

1)Log in the OSS platform->Monitor->Device List->Double click the target device to enter the details.

2-1.png


2)Select the target device->Confirm delete

2-2.png

2-3.png


Method 2: Via the Plant Details

1)Log in the OSS platform->Monitor->Plant List->Double click the target plant to enter the details.

2-4.png

2)Plant Details->Device List->Select the target device to delete

2-5.png

3) Confirm to delete.

2-6.png


How to edit user information

1)Login the OSS platform->Monitor->End User->Choose the target user to edit

3-1.png3-2.png

How to add the browsing user

1)Login the OSS platform->Monitor->End User->Double click the target user to enter the details

4-1.png

2)User Detail->Existing browsing users->Click to add

4-2.png

How to set the storage inverter

1)Login the OSS platform->Monitor->Plant List->Plant Management->Double click the target plant to enter the details page

5-1.png

2)Plant Details->Device List->Storage inverter->Select the target device to set

5-2.png

How to edit the plant information

1)Login the OSS platform->Monitor->Plant List->Click the target plant to edit or double click to enter the details.

6-1.png

2)Plant details->More plant information->Click to edit

6-2.png6-3.png

How to manage the RF device in the ShineLanBox datalogger

Method1: Setting via the Device List

1)Login the OSS platform->Monitor->Device List-> double click the target device to enter the details.

7-1.png

2)Device Detail->Device information overview->Click the RF pairing or RF equipment

7-2.png

Method2: Setting via Plant List->Plant Management List

1)Login the OSS platform->Monitor->Plant List->Double click the target plant to enter the details.

7-3.png

2)Plant Detail->Device List->Select the target datalogger and click the set button

7-4.png

How to view historical device data

Method 1: Via the Device Details

1)Login the OSS platform->Monitor->Device List->Double click the target device to enter the details.

8-1.png

2)Device Details-> Historical Data

8-2.png

Method 2: Jump to the ShineServer Platform

1)Login the OSS platform->Monitor->Device List->Click to view the device

8-3.png

2) Enter to ShineServer Platform->Dashboard Device List->History Data

8-4.png8-5.png

How to set the plant information via ShinePhone?

Login the ShinePhone APP->Plant Management->Plant List->Plant Detail->Edit Plant/Add Datalogger/View the Plant

9-1.png

Login the ShinePhone APP->Device List->Device Detail->Setting/Edit/Delete/View Device

9-3.png

Login the ShinePhone APP->User Management/ User List->User Detail->Edit/Reset password/View the user

9-5.png



How to set the device parameters

1)Log in the OSS platform->Monitor->Device List->Click the setting button or double click the target device to set

图片1.png

图片2.png


2)Check "I have read and agree to the disclaimer" and click confirm.

 图片3.png

3)Set inverter

图片4.png


How to delete the device

Method 1: Via the Device Details

1)Log in the OSS platform->Monitor->Device List->Double click the target device to enter the details.

2-1.png


2)Select the target device->Confirm delete

2-2.png

2-3.png


Method 2: Via the Plant Details

1)Log in the OSS platform->Monitor->Plant List->Double click the target plant to enter the details.

2-4.png

2)Plant Details->Device List->Select the target device to delete

2-5.png

3) Confirm to delete.

2-6.png


How to edit user information

1)Login the OSS platform->Monitor->End User->Choose the target user to edit

3-1.png3-2.png

How to add the browsing user

1)Login the OSS platform->Monitor->End User->Double click the target user to enter the details

4-1.png

2)User Detail->Existing browsing users->Click to add

4-2.png

How to set the storage inverter

1)Login the OSS platform->Monitor->Plant List->Plant Management->Double click the target plant to enter the details page

5-1.png

2)Plant Details->Device List->Storage inverter->Select the target device to set

5-2.png

How to edit the plant information

1)Login the OSS platform->Monitor->Plant List->Click the target plant to edit or double click to enter the details.

6-1.png

2)Plant details->More plant information->Click to edit

6-2.png6-3.png

How to manage the RF device in the ShineLanBox datalogger

Method1: Setting via the Device List

1)Login the OSS platform->Monitor->Device List-> double click the target device to enter the details.

7-1.png

2)Device Detail->Device information overview->Click the RF pairing or RF equipment

7-2.png

Method2: Setting via Plant List->Plant Management List

1)Login the OSS platform->Monitor->Plant List->Double click the target plant to enter the details.

7-3.png

2)Plant Detail->Device List->Select the target datalogger and click the set button

7-4.png

How to view historical device data

Method 1: Via the Device Details

1)Login the OSS platform->Monitor->Device List->Double click the target device to enter the details.

8-1.png

2)Device Details-> Historical Data

8-2.png

Method 2: Jump to the ShineServer Platform

1)Login the OSS platform->Monitor->Device List->Click to view the device

8-3.png

2) Enter to ShineServer Platform->Dashboard Device List->History Data

8-4.png8-5.png

How to set the plant information via ShinePhone?

Login the ShinePhone APP->Plant Management->Plant List->Plant Detail->Edit Plant/Add Datalogger/View the Plant

9-1.png

Login the ShinePhone APP->Device List->Device Detail->Setting/Edit/Delete/View Device

9-3.png

Login the ShinePhone APP->User Management/ User List->User Detail->Edit/Reset password/View the user

9-5.png



How to set the device parameters

1)Log in the OSS platform->Monitor->Device List->Click the setting button or double click the target device to set

图片1.png

图片2.png


2)Check "I have read and agree to the disclaimer" and click confirm.

 图片3.png

3)Set inverter

图片4.png


How to delete the device

Method 1: Via the Device Details

1)Log in the OSS platform->Monitor->Device List->Double click the target device to enter the details.

2-1.png


2)Select the target device->Confirm delete

2-2.png

2-3.png


Method 2: Via the Plant Details

1)Log in the OSS platform->Monitor->Plant List->Double click the target plant to enter the details.

2-4.png

2)Plant Details->Device List->Select the target device to delete

2-5.png

3) Confirm to delete.

2-6.png


How to edit user information

1)Login the OSS platform->Monitor->End User->Choose the target user to edit

3-1.png3-2.png

How to add the browsing user

1)Login the OSS platform->Monitor->End User->Double click the target user to enter the details

4-1.png

2)User Detail->Existing browsing users->Click to add

4-2.png

How to set the storage inverter

1)Login the OSS platform->Monitor->Plant List->Plant Management->Double click the target plant to enter the details page

5-1.png

2)Plant Details->Device List->Storage inverter->Select the target device to set

5-2.png

How to edit the plant information

1)Login the OSS platform->Monitor->Plant List->Click the target plant to edit or double click to enter the details.

6-1.png

2)Plant details->More plant information->Click to edit

6-2.png6-3.png

How to manage the RF device in the ShineLanBox datalogger

Method1: Setting via the Device List

1)Login the OSS platform->Monitor->Device List-> double click the target device to enter the details.

7-1.png

2)Device Detail->Device information overview->Click the RF pairing or RF equipment

7-2.png

Method2: Setting via Plant List->Plant Management List

1)Login the OSS platform->Monitor->Plant List->Double click the target plant to enter the details.

7-3.png

2)Plant Detail->Device List->Select the target datalogger and click the set button

7-4.png

How to view historical device data

Method 1: Via the Device Details

1)Login the OSS platform->Monitor->Device List->Double click the target device to enter the details.

8-1.png

2)Device Details-> Historical Data

8-2.png

Method 2: Jump to the ShineServer Platform

1)Login the OSS platform->Monitor->Device List->Click to view the device

8-3.png

2) Enter to ShineServer Platform->Dashboard Device List->History Data

8-4.png8-5.png

How to set the plant information via ShinePhone?

Login the ShinePhone APP->Plant Management->Plant List->Plant Detail->Edit Plant/Add Datalogger/View the Plant

9-1.png

Login the ShinePhone APP->Device List->Device Detail->Setting/Edit/Delete/View Device

9-3.png

Login the ShinePhone APP->User Management/ User List->User Detail->Edit/Reset password/View the user

9-5.png



1

Jump to
Subscribe to our newsletter

Subscribe Now!

Subscribe

Subscribe to the Growatt Newsletter

Insert your details below to receive information

*Enter Verification Code:

code
follow us

© Growatt New Energy All Rights Reserved

Sales Service Phone